Hr2u Privacy Policy — Your Data Protection
This policy explains how hr2u collects, uses, stores, and protects the personal information of our platform users. Please read it carefully before using our services.
Last Updated: 1 January 2026
Information We Collect
When you register and use the hr2u platform, we collect certain categories of information to enable our services to operate safely and efficiently. The information collected is limited to what is strictly necessary.
Account Information
During registration, you are asked to provide your full name, email address, phone number, date of birth, and password. This information is used to create and verify your account identity, and to ensure compliance with the platform's minimum age requirement.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), hr2u collects information related to your chosen payment method — such as your bank account holder name, account number (partially masked), or eWallet details. We do not store credit card information directly; all processing is handled through payment providers that use secure encryption.
Device & Browser Information
Hr2u automatically collects technical information when you access the platform, including device type, operating system, web browser type, IP address, and screen resolution. This helps us optimise the user experience across various devices, including Android and iOS smartphones.
Platform Usage Data
We record usage data such as games played, session duration, betting and transaction history, and interactions with platform features. This data is used for service improvement, fraud detection, and ensuring compliance with platform policies.
- Account & identity information
- MYR payment information
- Device & browser data
- Platform usage history
- IP address & general location data
Purpose of Information Use
Information collected by hr2u is used for the following purposes, all directly related to platform operations and the interests of our users:
- Identity verification and account security — to ensure every account is held by a verified individual aged 18 and above.
- Financial transaction processing — enables MYR deposits and withdrawals to be processed accurately and securely.
- Platform improvement — usage data helps us understand interaction patterns and improve the user experience, particularly on mobile devices.
- Customer Support — your account information allows the hr2u support team to assist you more efficiently when issues arise.
- Fraud detection and prevention — technical and usage data helps us detect suspicious activity and protect all users on the platform.
Hr2u does not use your personal information for purposes unrelated to platform operations without your consent. We do not sell user personal data to any third party for marketing purposes.
- Selling your data to advertisers
- Sharing payment information without technical necessity
- Using data for purposes outside the scope of the platform
- Requesting your password via email or message
Cookie Usage & Session Tracking
Hr2u uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. Cookies are small text files stored in your browser when you visit the platform.
Types of Cookies Used
- Session cookies — deleted automatically when you close your browser, used to maintain your login status during an active session.
- Preference cookies — saves your language settings and display preferences so you don't need to reconfigure them on every visit.
- Internal analytics cookies — records usage patterns without directly identifiable user information, used solely for platform improvement.
You can control or block cookies through your web browser settings. However, blocking session cookies may affect the login functionality and your overall platform experience.
Data Security & Third-Party Sharing
Technical Protection
Hr2u applies SSL encryption across all platform pages — including login, deposits, withdrawals, and gaming sessions. This means all data transmitted between your device and hr2u's servers is encrypted and cannot be intercepted by any outside party.
Account passwords are stored in hashed form using modern encryption algorithms. The hr2u technical team conducts regular security reviews to ensure systems remain up to date and free from known vulnerabilities.
Information Sharing
Hr2u does not share users' personal information with third parties except in the following limited and necessary circumstances:
- Payment providers — the minimum information required to process your FPX, Touch 'n Go, or other selected payment method transactions. These providers are bound by confidentiality agreements.
- Legal requirements — when required by authorities under applicable Malaysian law.
- Platform protection — in cases involving fraud investigations or misuse that require cooperation with recognised security authorities.
User Rights Over Personal Data
As an hr2u platform user, you have certain rights regarding your personal data, all of which we fully respect:
You have the right to request a copy of the personal information we hold on your account. Requests can be submitted via the support email.
If the information we hold is inaccurate or out of date, you may request a correction through the account settings section or by contacting support.
You may request account closure and deletion of your personal data. Certain transaction records may need to be retained for a minimum period as required by law.
To exercise any of the above rights, please contact the hr2u team at: [email protected]. We will process your request within a reasonable timeframe.
Policy Changes & How to Contact Us
Hr2u reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or platform services. All updates will be published on this page along with the latest revision date.
Users are advised to review this page periodically. Continued use of the hr2u platform after any updates are published constitutes your acceptance of the revised Privacy Policy.
This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 and relevant Malaysian legislation. Any privacy-related disputes will be resolved in accordance with Malaysian law.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the hr2u privacy team at: [email protected]
For general questions about the platform, you may also refer to our FAQ page us for a faster response.
Have Questions About Your Privacy?
Reach us at [email protected] or check the FAQ for more information. If you don't have an account yet, register today and enjoy the hr2u platform with confidence.